Become A Volunteer

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Would you like to be a Volunteer on the Family Drug Help Helpline? Do you have four hours a week (Monday to Friday business hours) that you can commit for 1 year?

At Family Drug Help we offer a confidential telephone service which provides, information , referral and support for family members and friends who have a loved one with alcohol &/or other drug issues.

To ensure an empathic understanding of the needs of callers to the Helpline, every Helpline Volunteer has personal experience of a loved one's alcohol&/or other drugs misuse.

Would you like to work with other people who have a similar experience to you?

To become a Helpline Volunteer, all you need to do is:

  • Have personal experience of a loved one's alcohol &/or other drugs misuse
  • Contribute a 4 hour roster shift (9.00am to 1.00pm OR 1.00pm to 5.00pm on a week day)

Family Drug Help provides you with:

  • A free 30 hour training program
  • Free on-going training
  • De-briefing sessions
  • Regular supervision sessions

Testimonial from a Helpline volunteer

"I really enjoy working on the Helpline because I feel so accepted. I used to have a sense of shame and guilt about my family member’s drug and alcohol use, but after the training and working on the Helpline I no longer feel that powerlessness. It is such a comfort to me to be in an environment that's friendly, non-judgemental and with opportunities for personal and professional growth. More than anything I feel good about myself these days, knowing that I am helping other people and hopefully making a difference in their lives. This has been and continues to be, an amazing time for me." Jane

So why not give us a call?

Have a chat with our Helpline Coordinator – Megan Stonehouse on 9573 1702 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it